If stamping takes longer than taking the money, staff will skip it. That is why paper punch cards die at 7 p.m. A digital stamp card only works if loyalty staff training fits in one breath. Stampzo is a two-second visit: Scan → their card QR → name → stamp. That is how to stamp a customer card without a speech.
Any staff phone with a login is the scanner. The laptop can stay in the back. The shop QR scan guide is not “point at the poster”. The poster is join-only. A staff scan stamp card moment is always the QR on the customer’s phone.
The four taps
1. Open Scan
Staff phone. Any phone with a login.
2. Their QR
The stamp card on their phone, never the wall.
3. Name check
Read the name. Do not stamp the wrong cousin.
4. Stamp or redeem
One visit, one stamp. Full: give, then redeem.
Name check is the whole anti-cheat. Two seconds. If the line is long, still say the name. Skipping it is how a QR stamp card becomes as fake as a photocopied punch card. Stampzo shows the name on purpose.
Lines you can actually say
- “Show me this QR, the one on your phone.”
- “Your name is on the screen. One stamp.”
- “Card’s full. This one’s on us.” Then redeem.
New phone? Username and 4-digit PIN. Stamps are still there. Do not send them to the poster if they already have an account, that is how people think the scan is broken. Photo walkthrough: stampzo.in/for-staff. FAQ for PIN and home screen: stampzo.in/faq.
Two staff on two phones can both stamp. There is no “the scanner lives on the owner’s device”. That is the shop QR scan guide in one line. If a trainee is scared of the camera, stand with them for three customers. After that, loyalty staff training is the four taps above, not a PDF. How to stamp a customer card should be boring. Boring is how it survives Saturday.
If the card is full, say the reward out loud before you redeem. The customer hears it. The queue hears it. Then tap. A digital stamp card staff flow that redeems first and pours later is how arguments start. Give, then redeem. Same as the cafe and salon pages. Keep the staff phone charged. A dead scanner is how a QR stamp card becomes “we’ll do it next time”, and next time never happens. That is the last line of loyalty staff training: battery, Scan, their phone, name, stamp.
Written by the Stampzo team
Stampzo is a digital stamp card for local shops in India. QR at the counter, stamps on the phone, reward when the card is full. First program is free. stampzo.in
