For staff

Five steps. That’s the job.

Brief the counter with the photo boxes. Same order every visit — poster for new people, their phone for stamps.

Staff scanning a customer stamp card
Customer scanning the shop QR poster
01Join

They scan the poster

One QR on the counter. Card opens on their phone — no app store.

SayScan this once. Your card is on the phone now.

Customer saving the stamp card and setting a PIN
02Join

Home screen + PIN

Save the card. Username and 4-digit PIN bring stamps back on a new phone.

SayAdd to home screen. Remember your PIN.

Staff scanning the customer stamp card
03Stamp

You scan their phone

Staff login → Scan. Point at the QR on their card, not the shop poster.

SayOpen Stampzo. Show us this QR.

Staff checking the member name before stamping
04Stamp

Check the name

Confirm it is them, then stamp. Wrong name? Cancel and scan again.

SayYour name is on the screen. One stamp.

Staff handing over a free reward at the counter
05Reward

Give, then redeem

When the card is full, hand over the free item first. Then tap redeem.

SayStamps are full. We give it now.

Confirming the member name before stamping

The name check

If the name is wrong, you cancel.

Two phones in a couple, two cards in a family — the screen tells you who you are about to stamp. Two seconds. Saves a fight later.

  • Read the name out if the shop is noisy.
  • Cancel, then scan the other phone.
  • Never stamp from the shop poster.

Peak hour

Keep the script short.

You do not need to explain loyalty theory. Four lines cover 95% of visits.

  1. 01

    New person

    Scan this once. Your card is on the phone now.

  2. 02

    Returning

    Open the card. Show us this QR.

  3. 03

    Stamp

    Your name is on the screen. One stamp.

  4. 04

    Full card

    Stamps are full. We give it now — then we redeem.

House rules

Do this. Skip that.

Do

  • Poster for joining only.
  • Phone QR for every stamp.
  • Give the free item, then tap redeem.
  • If Scan is slow, leave it open between customers.

Don't

  • Don’t scan the shop poster to stamp.
  • Don’t guess the name.
  • Don’t redeem first and ‘give later’.
  • Don’t send a regular back to the window QR.
Stamp rewards for cafes, salons, gyms, and kirana counters

Set the reward. Print the poster. Stamp the next visit.

First program is free. Most shops are scanning the same afternoon.

No credit card · First program free